In the blink of an eye, it has been six years since we first opened our doors in Clarke Quay. From our humble beginnings to our current location at Suntec City, we've come a long way thanks to the unwavering support of our amazing customers including you.
Before we reveal our plans for the birthday party, let’s dive into some Q&As with the founder of Spectrum Store!
1) What is the inspiration behind the store's name?
The inspiration behind the name "Spectrum Store" comes from our desire to offer a diverse and extensive range of products. We wanted a name that reflects the wide variety of items we sell, capturing the full spectrum of choices available to our customers. The name "Spectrum Store" perfectly embodies our commitment to providing something for everyone, whether it's unique gifts, everyday essentials, or special finds.
2) What are some of the most popular products offered by the store?
We’re fortunate to have a diverse range of products, so there isn't just one category that stands out as the top seller. Personally, I’m really fond of several items in our store. Our tarot cards and crystals have a strong following, as do our Pacific Brim caps. Our gardening supplies and office novelty gifts also get a lot of love. Additionally, our selection of toys for kids has been quite popular. It’s wonderful to see how our varied offerings appeal to different tastes and interests.
3) What are the store's plans for the future? Are there any new products or locations in the pipeline?
Looking ahead, we’re excited to expand our range even further to better serve our diverse customer base and truly live up to our name of offering something for everyone. We’re also exploring the possibility of opening a few additional locations, though I can’t share too many details just yet. Stay tuned for more updates as we continue to grow and evolve!
4) What is the most memorable moment or milestone in the store's history?
One of the most memorable milestones for us was moving to Suntec City. During the uncertain times of the COVID period, we took a leap of faith on a pop-up opportunity recommended by a friend. We set up shop in just three days, and it turned out to be a pivotal moment for us. Seeing the store thrive in such a prominent location has been incredibly rewarding and a testament to our resilience and adaptability.
5) How does the store differentiate itself from competitors? What unique selling points does it offer?
What sets us apart from competitors is not just our diverse product range but also our commitment to exceptional customer service. We pride ourselves on going above and beyond with same-day or next-day deliveries, often adding a personal touch that makes the experience feel special. It’s all about creating a memorable shopping experience that reflects our dedication to our customers’ satisfaction.
6) What is the store's biggest achievement in the past 6 years?
It’s hard to pinpoint just one achievement because there have been so many milestones along the way. From overcoming challenges during the pandemic to expanding our product range and growing our customer base, every step has been a significant accomplishment. What stands out most is our ability to adapt and thrive in a constantly evolving retail landscape.
7) What is the store's commitment to sustainability?
Our commitment to sustainability is reflected in several key practices. We’ve transitioned to paper bags and only provide them upon request to reduce unnecessary waste. We’ve also introduced reusable bags, which come with a 50-cent discount on future purchases when returned. Additionally, we offer gardening and science kits designed to inspire both kids and adults to be more mindful of the environment. On the backend, we make a conscious effort to recycle cartons and packing materials, aiming to minimize waste throughout our operations.
8) How does the store stay updated on the latest trends and customer preferences?
We stay updated on the latest trends and customer preferences through a combination of methods. We actively follow industry news and trends to keep our product selection fresh and relevant. Additionally, we pay close attention to customer feedback and use it to guide our choices. Engaging with our customers directly and analyzing sales data also helps us understand their evolving needs and preferences. This proactive approach ensures we continuously offer products that resonate with our customers.
To celebrate this milestone, we're throwing a birthday party with the details below:
When: 28th September 2024 (Saturday), 1-5pm
Where: Suntec City Mall, Tower 5, #02-433/434
Highlights: Enjoy light refreshments + exclusive 10% off for those who RSVP
RSVP by filling out the form below to secure your spot and enjoy an exclusive 10% off on your purchase in-store with no minimum spend. Don't miss out on this fantastic opportunity to celebrate with us!
We can't wait to celebrate this special occasion with you. Mark your calendars and RSVP here: https://forms.gle/StUWEX6wo5sMGRq27